Microsoft Fixes Remote Desktop Bug on Windows 10

While all eyes take presctiption Windows 11 nowadays, it doesn’t suggest Microsoft has forgotten about Windows 10.

In fact, the company even recommends users whose devices aren’t entitled to the upgrade to Windows 11 to simply stick to Windows 10 until October 2025 when the support of the OS comes to an end, so releasing updates and resolving issues meanwhile is pretty much the only way to go.

Recently, Microsoft resolved an issue causing smart card authentication problems when attempting to connect to some system using Remote Desktop, with the company explaining the whole thing was created by Windows 10 cumulative update KB5005611.

“After installing KB5005611 or later updates, when connecting to devices within an untrusted domain using Remote Desktop, connections might neglect to authenticate when utilizing smart card authentication. You may get the prompt, “Your credentials did not work. The credentials that were accustomed to connect with [device name] did not work. Please enter new credentials.” and “The login attempt failed” in red,” Microsoft explains.

Hitting both stable Windows 10 and Windows Server versions

Based on the company, the same issue existed on all recent stable versions of Windows 10, including not just version 21H1, but additionally version 20H2 and 2004.

The good news is the patch isn’t delivered included in a brand new cumulative update but with what Microsoft calls a Known Issue Rollback approach that enables the resolution to simply be enabled on affected the unit.

In other words, there’s nothing you must do on your computer to have the issue resolved, as the fix is automatically enabled on your pc. Microsoft, however, emphasizes that it’s critical for IT admins to verify they’re while using correct Group Insurance policy for the form of Windows installed on their workstations.

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